Shipping & Return Policy

Shipping Policy

Order Processing

  • Orders are processed within 1–2 business days after payment is received.

  • Processing times may extend during holidays, peak season, or due to unexpected supply chain delays. If this occurs, our team will notify you promptly.

Shipping Fees

  • United States: Free standard shipping on all orders.

  • International: Shipping rates are calculated at checkout based on destination and order size. Customers are responsible for any customs duties, import taxes, or local fees charged by their country.

Shipping Times

  • United States: Estimated delivery within 5–7 business days after dispatch.

  • International: Estimated delivery within 10–20 business days, depending on destination and customs clearance.

Carriers & Tracking

  • We ship through trusted carriers such as UPS, FedEx, DHL, and USPS.

  • Once your order leaves our warehouse, you’ll receive a tracking number by email to follow your shipment in real time.

Return Policy

30-Day Hassle-Free Returns

  • You can return your order within 30 days of delivery for a full refund.

  • To qualify:

    • Items must be unused, undamaged, and clean.

    • Items must be returned in their original packaging with all accessories.

Return Shipping Costs

  • U.S. Customers: Return shipping is free. A prepaid label will be provided.

  • International Customers: Return shipping costs are the responsibility of the buyer, unless the product is defective or incorrect.

Refund Processing

  • Once your return is received and inspected, we’ll issue a refund to your original payment method.

  • Refunds typically process within 5–10 business days depending on your bank or card provider.

Exchanges

  • If you need a different item (e.g., replacement due to damage or defect), contact us before sending anything back.

  • We will ship out the replacement free of charge once the return is approved.